Never miss out because of communication. Customers are updated when they feel they need to be updated.

Communication

Keep your customers in the loop with ease of mind.

  • Our email templates are as easy as working with Microsoft Word.

  • Send automated emails – upon booking, course reminders, payment reminders and much more

  • We’ve made a bank of pre-filled templates, all you have to do is customise them to your needs.

  • Viking will automatically send the email when it needs to be triggered. No more manual tasks!

  • Use custom fields to make your emails feel very personal

Roel Avenhuis
Kiteboardschool.nl

Great personal service

“With Viking, we offer a highly personal level of service, with minimal effort from our side”

Set it up once, benefit the entire season

When you set standard mails with custom fields, you never have to look at your mails again.

Here are some key features:

  • Insert personal messages into automated templates
  • Fully customisable styling to fit you renters corporate identity
  • Besides customer notifications, you can use instructor notifications as well

  • Multi language support is included in e-mail templates.

  • Use different templates for different activities

Centralised

All your customer’s information is centralised in Viking.

Multiple activities

Set different emails for different activities.

Proven results

Over 100,000 bookings with multiple lessons in them were made last year.

Frequently asked questions

This is why we also provide text messages (SMS) for the lesson approval or cancellation. Even without internet connection, your customers will be in the loop.

On the contrary! Because all the time-consuming everyday stuff is now taken out of your hands, you will actually have more time for personal contact with clients. The difference is, that now it becomes your choice to do so, and on the hectic busy day’s you can be sure things will run themselves anyway.

Whether it’s for two or for one hundred customers: cancelling lessons is literally a 2 click process. Every customer then received an automated e-mail and/or text message (SMS), with cancellation information and a link to their ‘customer dashboard’, where they can select a new date for the lesson that you have just cancelled!

Simplify bookings, planning and communication

Simplify bookings, planning and communication

Booking engine

Customers book, pay, schedule and reschedule 24/7 directly on your website.

Customer portal

Read up on lesson theory, reschedule cancelled lessons, sign waivers and book new lessons.

Advanced planning

Weather-dependent, automated planning. With built-in flexibility to easily make changes afterwards.

Communication

Easily keep all your customers and team in the loop with the click of a button.

The advantages of Viking

Viking is not a software that is for everyone. Viking is specifically made for water sports centers. We’ve been there, so we built Viking for ourselves.

  • Finally a software that ticks 9/10 boxes with industry specific features.

  • We setup Viking specifically for your center, so you have a ready to go custom system

  • Save a lot of time & streamline your business.

  • Grow your business with automatic upselling & smart conversion tracking features.

  • Get the support you hoped for. Personal onboarding, online training to get started, knowledge base and fast email support.

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