Archief FAQs | VIKING Bookings

Q: What pricing do you offer?

We have 2 types of pricing that you can choose from: A monthly % of your revenue, that is paid at the end of the month A yearly fee The pricing depends on the size of your business. We made the pricing right for small, medium, big & enterprise companies. Schedule a demo to discuss your preferred pricing.

Q: Do you update the system?

Yes, we do! We listen to our customers. Updates are free for anyone with a license. Check out our big updates here. Check out our change log here.

Q: What is your system downtime?

With an average uptime of 99.99%, VIKING is one of the most reliable online booking systems around. The server is monitored constantly and our administrators notified immediately of any faults. Backups are made per section of your system (se we can for eg. only backup a certain product). You can be sure that your information is safe and you can download customer and booking data at any time. Check our uptime here.

Q: Will I sell more with VIKING?

VIKING can help in multiple ways: Sell multiple lessons / rentals per booking Show your live availability on your website VIKING booking forms are tried & tested for conversion optimization Send upsell emails according to the behavior of your customer Get deeper insights with precise reports Some great marketing features

Q: Will using VIKING mean I lose the personal touch with my customers?

Not at all! VIKING just means you can provide a higher standard of customer service in less time. You can send scheduled emails, right at the time your customer needs it. VIKING knows if a customer has booked before and enables you to keep customer notes eg likes and dislikes, their dog’s name, the date of a special event or particular requirement.

Q: Do you offer special pricing for non-profits?

Yes, we love to help out! Please contact us for more information.

Q: Can I try VIKING first?

Because VIKING is a custom setup for your center, there is no trial. However, you can see VIKING as many times as you like & ask all the questions you have in our online demo's. At first it might be a bit scary, but we noticed over time that it's much better to provide you with a system that is setup specifically for your business. We promise: If you choose for us, we choose for you. We'll help you with your automation process.