VIKING truly automates every part of running a water sports company. Whether you’re looking to make your planning a whole lot easier or to sell more. You’re going to find the feature you need right here.
You can put in your single day bookings. For example, sports that people are likely to do only 1 time.
Mulptiple day courses
You can have your student schedule multiple day courses at random as it suits them, based on the availability you put in the system.
Camps / trips
You can put in all your camps and trips. All will have their own automated notifications that you can set in the email templates.
Automated weekly repetition
Do you have courses that are every Saturday for example, at the same time? Let students book the first day and the system will automatically schedule them accordingly every week on that day and time. You can set the number of repetitions, and the starting days/times.
Automated daily repetition
Do you have multiple day courses that need to be booked in a row? Let students book the first day and the system will automatically schedule them accordingly every next day. You can set the number of repetitions, and the starting days/times.
Rental on location
With our rental-on-location module, you can set the start time someone goes on the water. When they come back you simply say the person is back, and the system will automatically calculate the rental amount. This was specifically made for quick-use (to avoid crowds).
You can put in (multiple) prebooked rentals according to your availability per sport/product.
You can combine any product in a ‘bundle’ (e.g. a rental with a lesson, or a mountain bike lesson with a surf lesson).
You can give every instructor their own login. Here they can add their availability, see their individual schedule and read the manual.
Set sport(s) per instructor
You can add the sport(s) each individual instructor can teach.
Set instructor priority
You can set priority per instructor. The system will pick high priority instructors first. You can use this as a tool to motivate instructors to make themselves more available.
Set instructor quotas
You can set a minimum quota each instructor must be available for bookings. The system will automatically notify your instructor if they did not specify enough availability. The instructor can add availability, but not take it away.
Write student comments
Instructors can login into their account and add comments about the students they taught, creating a course history. This information is then available to all instructors the student may be scheduled with.
Set location per instructor
You can add the location(s) each individual instructor can teach.
Keep track of all your customers. Know what they booked, paid, what lessons they planned and their booking history. Automatically send upsell emails when they complete their lesson packages. Easily book extra lessons for your customers in the back end.
VIKING will send reminders to your customers such as: booking conformations, lesson reminders, follow ups, payment requests, upsell emails and more. These emails are completely customizable to your business.
Automatically send reminders through text message.
Customer can choose to pay right away or pay on location*
Payment on location
*with this option the system will send a payment reminder. About 70% of all customers will pay online.
Accept online payments
VIKING connects to lots of service payment providers.
When employees accept cash for a booking, they will have to click on ‘paid in cash’. When they do this, a notification will be send to the school manager that a cash payment was made. This way you keep track of all your cash payments.
VIKING automatically sends events to analytics. This way you can gather information about what channel your customers came through and how much business each channel generates.
Upon completion of lesson packages, you can send automated emails about other lessons or equipment. Your upsell is now automated!
Automatically add your students to Mailchimp – a powerfull marketing tool for your company.
Facebook conversion key
Optimize your Facebook campaigns with a built in Facebook conversion key.
Adwords conversion key
Optimize your Adwords campaigns with a built in Facebook conversion key.
Instagram conversion key
Optimize your Instagram campaigns with a built in Facebook conversion key.
To see all the specific features suitable for your needs, we advise that you book our online demo. The system can be setup in various ways depending on your needs. The online demo is free and without obligation.