With these amazing features
you can let VIKING do it for you.

With these amazing features
you can let VIKING do it for you.

Whatever ‘it’ is, because VIKING truly automates every part of running a water sports company. Whether you’re looking to make your planning a whole lot easier or sell more. You’re going to find the feature you need right here.

Check out the features video library

Here is the magic: Customers book directly onto the (instructor) availability in the system. So the center only has to set availability up front. The rest is automated.​

Every customer receives a login

Every customer gets their own VIKING login the first time they book. Your customers can now schedule and reschedule their lessons/rentals online. Optional your instructors get a personal login where they plan their availability, keep customer track records and have access to many other features.

For small single sport business. For big multi activity centers. And everything in between.

Set up specific booking confirmations, reminders and other emails per activity. Every customer is updated according to the activity they have booked.

Products that go into VIKING

  • Single lessons/rentals

  • Multiple day Lesson and rental packages

  • Week camps
  • Weekly repeated lessons
  • Group booking for any of the above
  • On location-rental

And any combination of all the products mentioned above.

Optional weather related features, depending on your needs:

1) Tides

Optionally take tides into account when adding availability.

2) Changing weather conditions

When the weather changes, automatically send out a changed time and/or location of your planned courses. Customers are automatically updated. With one-click cancellation rescheduling an entirely new schedule is just a click away. Every scheduled customer receives a message and can plan a new lesson or rental online himself.

We have centers who don’t use any of the weather features. We have centers who use all weather related features.

Check out the features video library

Products you can put in VIKING

All with their own (instructor?) availability, their own start days, start times, and all with their own automated notification emails.

Single day bookings

You can put in your single day bookings. For eg. sports that people are most likely to do only 1 time.

Mulptiple day courses

You can have your student schedule multiple day courses at random as it suits them, based on the availability you put in the system.

Camps / trips

You can put in all your camps and trips. All will have their own automated notifications that you can set in the email templates.

Automated weekly repetition

Do you have courses that are for eg. every Saturday at the same time? Let students book the first day and the system will automatically schedule them accordingly every week on that day and time. You can set the number of repetitions, and the starting days/times.

Automated daily repetition

Do you have multiple day courses that need to be booked in a row? Let students book the first day and the system will automatically schedule them accordingly every next day. You can set the number of repetitions, and the starting days/times.

Rental on location

With our rental-on-location module, you can set the start time someone goes on the water. When he comes back you simply say the person is back, and the system will automatically calculate the rental amount. This was specifically made for quick-use (to avoid crowds).

Rental pre-booked

You can put in (multiple) prebooked rentals according to your availability per sport/product.

Combined products

You can combine any product in a ‘bundle’ (for eg a rental with a lesson, or a mountain bike lesson with a surf lesson).

Automated instructor planning

Personal login

It is optional to give every instructor their own login. Here they can add their availability, see their individual scheduled and read the manual.

Set sport(s) per instructor

You can add the sport(s) each individual instructor can teach.

Set instructor priority

You can set priority per instructor. The system will pick high priority instructors first. You can use this as a tool to motivate instructors to make themselves more available.

Set instructor quotum

You can set a minimum quota each instructor must be available for bookings. The system will automatically notify your instructor if they did not specify enough availability. The instructor can add availability, but not take it away.

Write student comments

Instructors can login into their account and add comments about the students they taught, creating a course history. This information is then available to all instructors the student may be scheduled with.

Set location per instructor

You can add the location(s) each individual instructor can teach.

Student planning / automated booking engine

Book and schedule

Let your students schedule their own lessons. The system will recognize what sport and type of lesson the student has booked and match them based on availability.

Book lesson packages

VIKING is made for sports operations who sell lesson packages. Let your student book and schedule multiple lessons at once. This feature will increase the revenue of your operation instantly.

Booking groups

Let groups of students book together. The system knows they belong together. 1 Customer (the head booker) does the planning, the other ones get automated notifications.

Book online

Let your customer book, pay and schedule their lesson/package directly on your website.

Book on your mobile

VIKING is perfectly designed for mobile devices. You can let your customer book, pay and schedule through their mobile phone.

Automated scheduling

Because you can set the location(s), sport(s), and availability per instructor, the system will automatically match the student to the appropriate instructor.

Pay directly online

Let your student pay directly online through Paypal or on credit card. The system supports cash payments as well.

Set groupdiscounts

VIKING is made for sports operations who sell lesson packages. Let your student book and schedule multiple lessons at once. This feature will increase the revenue of your operation instantly.

Set lesson package discounts

It is optional to set lesson package discounts into the system. The more lessons a guest books, the more discount he receives.

Customer relationship manager

Keep track

Keep track of all your customers. Know what they booked, paid, what lessons they planned and their booking history. Automatically send upsell emails when they complete their lesson packages. Easily book extra lessons for your customers in the back end.

Automated emails

VIKING will send reminders to your customers such as: booking conformations, lesson reminders, follow ups, payment requests, upsell emails and more. These emails are completely customizable to your business.

Automated texts

Automatically send reminders through text message.

Online agenda

Automated planning

The students book directly onto the availability of the instructor or available time slots. The planning of your lesson (packages) is fully automated.

Approve courses

You can either approve courses automatically or manually. In both cases an automated lesson reminder (through email and text message) will go to the student.

Cancel courses

When you cancel courses, an email will go to the students so that they can reschedule their lesson in the booking system.

Keep track of students level

The students level is automatically updated after every lesson. You can manually set their level as well.

Keep track of weight

You can fine tune your daily planning by specifying students needs to fill in their weight when booking.  This will help group students more efficiently based on weight.

Keep track of age

You can fine tune your daily planning by specifying students needs to fill in their age when booking.  This will help group students more efficiently based on age.

Day overview

In the day overviews you can see the students profiles: their phone number, weight, age, location, lesson history and more.

Weekly overview

Easily see the availability you still have and how many lessons are scheduled.

Monthly view

Easily see the availability you still have and how many lessons are scheduled.

Change courses

The planner can change or fine tune courses as he likes.

Check availability

Check the availability you still have and how many lessons are scheduled.

Manage availability

Easily adjust the availability of your instructors and equipment.

System settings

Customize booking form

Customize the booking form to your liking. For example add weight, age, phone number, lastname, terms & conditions, and much more.

Edit e-mail templates

Easily edit and customize e-mail templates to your liking.

Add user types

Easily add head instructors, planners, school managers and system managers.

Add locations

You can easily add all the locations you teach at.

Edit languages

Add and edit languages. For now the system supports Dutch, German and English. If you want to translate the system to another language, we have resources available to assist you.

Terms & Conditions

Add your own terms & conditions which students have to agree on when booking.

(online) payment

Payment settings

There are 3 ways to handle payment in the system:

  1. Payment is required upon booking
  2. Customer can choose to pay right away or pay on location*
  3. Payment on location

*with this option the system will send a payment reminder. About 70% of all customers will pay online.

Accept online payments

VIKING connects to lots of service payment providers.

Accept cash

When employees accept cash for a booking, they will have to click on ‘paid in cash’. When they do this, a notification will be send to the school manager that a cash payment was made. This way you keep track of all your cash payments.

Marketing

Analytics overview

VIKING automatically sends events to analytics. This way you can gather information about what channel your customers came through and how much business each channel generates.

Upsell (!)

Upon completion of lesson packages, you can send automated emails about other lessons or equipment. Your upsell is now automated!

Connect Mailchimp

Automatically add your students to Mailchimp – a powerfull marketing tool for your company.

Facebook conversion key

Optimize your Facebook campaigns with a build in Facebook conversion key.

Adwords conversion key

Optimize your Adwords campaigns with a build in Facebook conversion key.

Instagram conversion key

Optimize your Instagram campaigns with a build in Facebook conversion key.

Features that matter
to your business

Features that matter
to your business

Phone sales

Manage phone sales directly into the booking software

Sales on location

Option to book your customer real time in store

Online booking

Let your customer book and pay their sports activities online

Mobile booking

Mobile friendly booking solution for your customers

How VIKING works
A short guide to get you going

VIKING works
with multiple
user roles

We’ve defined different types of user roles that you can assign to anyone you like. They can all be online at the same time and make changes to the system, as long as they have permission.

Instructor

Sets his own availability in the system and gets booked accordingly. Receives a notification for every booking.

Student

Plans, books and pays directly and securely through your own website. The student plans his own lesson according to instructor availabillity.

Head instructor

The user who decides if lessons get the green light a day in advance. This action sents a notifications about lesson status to everyone involved.

Planner

Can add new bookings to the calendar, add and delete students and manually reschedule their lessons.

Admin

Manages the system. Adds locations, lessons, packages and can add/delete users and change system preferences.

VIKING works
with multiple user roles.

We’ve defined different types of user roles that you can assign to anyone you like. They can all be online at the same time and make changes to the system, as long as they have permission.

Instructor

Sets his own availability in the system and gets booked accordingly. Receives a notification for every booking.

Student

Plans, books and pays directly and securely through your own website. The student plans his own lesson according to instructor availabillity.

Head instructor

The user who decides if lessons get the green light a day in advance. This action sents a notifications about lesson status to everyone involved.

Planner

Can add new bookings to the calendar, add and delete students and manually reschedule their lessons.

Admin

Manages the system. Adds locations, lessons, packages and can add/delete users and change system preferences.

Streamline your business.
With VIKING.

Streamline your business.
With VIKING.

  • Instructors keep track of their own planning. Now they will always know what’s up.

  • Students book and pay their lessons online. They keep track of the status of their bookings so you don’t have to remind them.

  • VIKING handles evaery format of pricing you throw at it.

  • Use it on any device connected to the internet. Tablet? Check. Smartphone? Check. Roomba? Okay, not your Roomba. But we got everything else covered.

  • Instanly acces a daily schedule to keep on top of business.

  • VIKING uses automatic emails to keep students in the loop. They receive one after booking, one to remind them of payments and one every time a change is made to their lesson.

  • You can add expiration dates for every booking.

  • You appoint user roles (head instructor, planner, etc.) to your employees and the system handles them for students. This way no one can change things they’re not allowed to.

  • The system automatically groups students together when they book as a group. That way they always stay (and plan) together.

  • VIKING let’s you keep track of students’ skill levels and changes them automatically. You can change it if you need to.

  • Lessen no-shows by having VIKING send automatic texts to your students about the booking they made.

  • Absolutely waterproof: VIKING is hosted (through an SSL secured server) in the cloud. This means getting your phone wet isn’t the end of the world.

  • Students always find what they’re looking for with easy search options.

  • You receive an automatic update with every booking. This can be turned off because when you reach 4,000 bookings a year it’s a bit much.

  • Archive your bookings and find them again when you need them.

  • See and print daily and monthly planning in a clear and concise schedule.

  • VIKING is both ideal for startups and for big companies. No matter the size, different types of sports or locations. We’ve got you covered.

  • Keep instructors in the loop with a  useful overview right on their dashboard.

  • Unbeatable value for money (maybe we should’ve started with this)

The advantages of VIKING:

The advantages of VIKING:

  • Industry specific features

  • Ready to go system

  • Save time & effort

  • Grow your business

  • Fits 99% of all centers

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