Want to see which customers have paid for lessons they haven't scheduled yet?
Use the Export report to find bookings with unscheduled lessons and see how many lessons are still open.
Find bookings with unscheduled lessons
- Go to Reports → Export.
- Select Booking date.
- Choose the date range you want to check.
- Select All paid.
- Open the filters.
- Under Status, select Bookings with unscheduled courses.
The results show bookings that match your payment and scheduling filters.
Important: All paid includes only fully paid bookings. Partially paid bookings are not included.
Check how many lessons are still unscheduled
For each booking, you can review the customer, product, booking amount, and lesson status.
The Open slots column shows how many lessons are:
- Future: Already scheduled for a future date.
- Unscheduled: Not yet scheduled.
- Given: Already completed.
A booking can have both completed and unscheduled lessons.
This helps you identify customers who still need to schedule part of their lesson package.
Export the results
Click Export to download the matching booking data.
You can use this information to review outstanding lessons or follow up with customers.
If you want to contact customers about their unscheduled lessons directly from Viking, see Find and mail customers.
Check your date range
The Booking date filter uses the date the booking was made, not the dates of the lessons.
For example, a customer may have purchased a lesson package several months ago and still have unscheduled lessons today.
Make sure your selected date range includes older bookings if you want to find all relevant customers.
Related articles
- Understanding Reports in Viking
- Find and mail customers