A user role is a role you can define for your team in VIKING. They all have their own specific main menu. You can add user roles if you go to settings - team - new user - select account type. Depending on the account type you choose, more fields will be added.
What are the user roles?
1. Instructor
- Can see when he has to work
- Can see the students he has to teach, see their experience and see their message history
- Can leave messages to the student & to the planners ( & admins)
- Can add availability, but not delete availability up to 1 month after today
- Can see his working
More info on the extra fields that show up if you choose account type instructor
Instructor locations
Add the location where the instructor teaches. If nothing is selected here, the system will not see any availability on this instructor.
Instructor products
Add the products the instructor can teach. If nothing is selected here, the system will not see any availability on this instructor.
Instructor quotum
If your instructors get their own login, you can set a minimum quota each instructor must be available for bookings. The system will automatically notify your instructor if they did not specify enough availability. The values are monthly values. Example: If there are 3 slots in 1 day. Then there are in the weekend 6 slots available and in the midweek 15 slots.
Instructor priority
You can set priority per instructor. The system will pick high priority instructors first. You can use this as a tool to motivate instructors to make themselves more available.
Top – These instructors have first priority
Flex – These instructors have second priority
Reserve – These instructors have third priority
Planner
- Can do everything that has to do with planning, except for deleting data.
School admin
- Can do everything a planner can do
- Can delete data
- Can see reports
- Can change emailtemplates
- Can change info pages
- Can change locations
Admin
- Can do everything a School admin can do
- Can change product availability
- Can create booking forms
- Can translate all the words in the system
- Can change system settings
- Can change products
Multiple user roles
You can give your staff multiple user roles. We only recommend this for these combinations as sometimes the planning staff is an instructor as well:
- instructor + planner
- instructor + school admin
- instructor + admin
NOTE - If a planner, school admin or admin books a course with his/here own emailaddress, they will become a student as well. We recommend the admin to deselect the account type 'studen't for admin, school admin and planner.