Project Description
Escape surfschool, UK
Escape Surf School is one of the longest running UK surf schools, based in Cornwall and has more than 14 years of experience in teaching people to surf at all levels. They offer surf lessons 365 days a year. They have been using Viking Bookings for almost two years.
Looking for a booking system for watersport
‘After using outdated software, we found out about Viking Bookings. A booking system which was developed especially for watersport seemed perfect for us. With their own background, they definitely understand the challenges we experience.
From the beginning, we really liked the drag and drop features and the interface, both the interface for our customers and the backhand interface. Apart from this positive product experience, we like the approach from Thijs. He has guided us well when we were implementing the program.’
Scheduling
The surf lessons from Escape Surf School are rarely canceled because the conditions are always good for lessons. They found out that Viking Bookings does the whole scheduling automatically when the weather is steady.
‘Before the season starts, we schedule all the tide times in the system. Our lessons are rarely canceled during the season for this reason everything goes automatically. Because the system is developed for watersports it is adapted to changing circumstances. Therefore, changing the structure of the day is not time-consuming at all. As a result, we have time to focus on other things during the season because the planning is done by the system. ‘
Developments
Escape Surf School appreciates the development of the software.
‘After a couple of months using Viking Bookings, we received an e-mail with new developments, this was a real surprise. Later it turned out we receive these every now and then. The fact that we are asked what we would like from the system makes us feel that Viking Bookings considers to what we want. Now, almost two years later, the system is even more user friendly.’
‘We like the system a lot!’