Project Description

M&M – powered by Viking since 2016

M&M SUP Amsterdam

M&M SUP Amsterdam is a small SUP School in the Netherlands and founded in 2011. They offer SUP lessons, tours and Yoga on two different locations, at IJburg beach and Amsterdam Zeeburg. The school is open from April till October.

The lessons can’t be given when there is too much wind, that is why approximately 20% of their lessons are cancelled.

Type business
Center size

Medium

Location

Amsterdam
Netherlands

Very user friendly

They had no experience with software programs at M&M SUP Amsterdam.

‘The system is easy to understand, while we are no computer experts. Everything is very clear, we really like that’

No more problems with payments

‘We like the online payment. This saves us an enormous amount of time in our administration. We were used to call our customers very often, because they had open payments. We don’t experience this problem anymore since we are using Viking Bookings.’

A lot less noshows

M&M SUP School is no longer surprised by customers who don’t show up, the online payment probably has a motivational effect.

‘Many bookings didn’t show up before. Now, all the people show up, since they have to pay their bookings with Viking Bookings.’

Communication when needed

‘I like that the customer information is bundled in the system and the possibility to send messages from the system to our customers. This provides an easy and direct communication to our customers.’

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The advantages of Viking

Viking is not a software that is for everyone. Viking is specifically made for water sports centers. We’ve been there, so we built Viking for ourselves.

  • Finally a software that ticks 9/10 boxes with industry specific features.

  • We setup Viking specifically for your center, so you have a ready to go custom system

  • Save a lot of time & streamline your business.

  • Grow your business with automatic upselling & smart conversion tracking features.

  • Get the support you hoped for. Personal onboarding, online training to get started, knowledge base and fast email support.

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