Never miss out because of
Throughout the entire customer journey, from planning lessons to changing times to payment reminders, Viking ensures that all the right information is clearly communicated to your customers.
With multiple communication channels at your disposal, such as booking forms, the customer portal, email, and text, you can ensure that all the necessary information is conveniently available to your customers when they need it. This streamlined approach results in better-informed and happier customers. As a school owner, you'll also benefit from reduced customer support.
With over 250 centers connected, we’re using the best practices in the automated emails. This ensures you get the best possible ideas that you can finetune yourself.
Use dynamic fields in your messages to make automated emails feel personal to your customers.
Not every sport is the same. Each product category gets its own email templates, so you don’t bring a wetsuit if you go mountain biking ;-)
Simplify your email creation. Our easy-to-use interface resembles a Word editor, making composing emails a breeze.
Because we know you cannot automate everything, we have put the customer’s contact details in all the right places. In the day planner, a phone number or email address are just one click away. In case you still decide to reschedule a lesson over the phone.
All the relevant information to your center and for your customer is centralized in Viking.
By automating what can be automated, you can spend your time on things that really matter.
Better informed customers lead to happier customers. A win-win if you ask us ;-)
E-mail is fast, but your customers sometimes want to take a break from their inbox. This is why you can enable SMS messages to both students and instructors, when you approve or cancel a course.
What our users say
about Viking Bookings
"Viking saves so much time and effort for us! We’ve only been using the management software a few months and it completely changed the face of our surf school."
Dave Melmoth - Joss bay surf school
“With Viking, we offer a highly personal level of service, with minimal effort from our side”
Roel Avenhuis - Kiteboardschool.nl
“Viking Bookings creates less stress and less e-mail traffic. Since switching to the software, we receive more bookings while spending less time organising.”
Emieck de Goede - Jibe City
“Using VIKING Bookings still makes our jobs easier every day. In the beginning we were hesitant to make the switch. The guys from VIKING helped us every step of the way, and we love the platform. A great system that helps you save a lot of time in your kite school!”
Sjors van Leeuwen - Pepsports
"We never miss out with communication anymore! And we are not losing that personal contact, because our customers are updated when they feel they need to be updated"
Jeannette Melchior Hansen - North Sea Watersports
"Changing the structure of the day is not time-consuming at all. As a result, we have time to focus on other things during the season because the planning is done by the system."
Lyndsey Young - Escape surf school
"Viking Bookings offers a clear overview and a clear communication between us the instructors and the students. We can’t imagine anymore what our school would look like without Viking Bookings."
Rob Verdaas - Natural High
"It is easy for guests to make bookings on the website without complications. We’ve had only positive reactions."
Matthijs Kalsbeek - Hartbeach
"My customers say that booking online like this is an advantage for them also. Because they just open their phone and see our availability. And for me it’s perfect for short-term bookings where I cannot be reached anymore, people are still able to book."
Simon Hiemer - Avid Kiteboarding
"Great system and great service. Solved many of our business and operation challenges, it continues to improve regularly too. Highly recommend"
Chris Burke- Poseidon Watersports
Request more information (Pdf in your email inbox)
Won’t I lose the personal touch with my customers?
My customers tend not to read their e-mail when they are on holiday?
What happens if I have to cancel lessons?
Does Viking help me save time?
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