Always at your customers’ service, with your personal

Customer Portal

Trusted by 250+
companies
around the globe
Brunotti Kitesurf school logoBlow Kitesurfschool logoDuotone Procenter kitesurf center logoEscape surfschool logoMission to sail sailing school logoEurofun academy surfschool logoKite safe kiteschool logoJibe City windsurf center logoKiteboardschool.nl logoWindhoek kitesurfschool logoWindhoek kitesurfschool logo
Brunotti Kitesurf school logoBlow Kitesurfschool logoDuotone Procenter kitesurf center logoEscape surfschool logoMission to sail sailing school logoEurofun academy surfschool logoKite safe kiteschool logoJibe City windsurf center logoKiteboardschool.nl logoWindhoek kitesurfschool logoWindhoek kitesurfschool logo
Viking software customer portal

Your customer portal

Simplicity is key with Viking's customer portal. It's a friendly and easy-to-use web environment where your customers manage their bookings and more.

  • Convenient self-service - Your customers pay, (re)schedule, access lesson materials and sign waivers in the portal.
  • Elevate your center's image with a professional web environment for your customers using your branding and colors

Empower customers with self-(re)scheduling

Customers want to arrange things themselves, on their device, on their time. Our system allows customers to schedule and reschedule lessons directly in their personal portal.

  • Let your customer schedule multiple lessons directly in their portal
  • Set the period for which clients are allowed to reschedule their lessons
  • After cancelling due to weather, customers choose a new date in the portal
Scheduling software for water sport centers
Online waiver sign system

Waiver management

Prevent queues in your center as your customers sign the waiver at home. Our system puts an end to the hassle of manual paperwork with online signing.

  • Custom waivers for different products
  • Set up waivers per customer language
  • Keep waivers up-to-date with expiry and re-signing management
  • Multiple ways to sign: email link, customer portal, QR code on site

Information at your customers' finger tips

Change the customer portal to your needs. Add custom pages to your needs.

  • Add pages to the portal and tell your stories
  • Your customers can find all your information in 1 spot
  • Answer all your customers questions before they are asked
Extra information pages for Viking Bookings
Self service

Customers want to arrange things themselves, on their device, on their time. With the customer portal, Viking makes this possible.

Professional

With features such as schedules that are up to date 24/7, theory pages that unlock when finishing lessons and much more, you and your business level up.

Streamlined information

With the customer portal, the center can add all the information they want, and the customer can consume it when they want.

Don't forget
the details

Upsell

Customers can easily make new bookings from their portal. The system recognizes their information, streamlining the process of booking additional services.

Booking history

The customer portal offers a convenient way for your customers to access their history, providing them with information such as the number of lessons, prices, waiver details, and more.

Edit profile

Empower your customers with the ability to make changes to their email address, phone number, language preference, and various other details directly from the customer portal.

Multilanguage

The customer portal supports multiple languages, allowing customers to view information, receive emails and texts, while center staff can see everything in their chosen language.

Your colors and style

Enhance the professionalism of your center with a customer portal that impeccably reflects your corporate identity through the use of your logo, colors, and offers.

Fully responsive

The customer portal is fully responsive, ensuring seamless functionality and accessibility across various devices including mobile, tablet, desktop, and laptop.

Secure SSL connection

The customer portal utilizes an SSL connection. This encryption protocol guarantees that customer information remains safe and protected during online interactions.

Personal vouchers

Customers can redeem their personal discount vouchers in the customer portal.

Availability

The system dynamically updates lesson availability in real time, allowing customers to instantly reserve spots and ensuring synchronized changes for all users.

What our users say
about Viking Bookings

We are impressed!

"Viking saves so much time and effort for us! We’ve only been using the management software a few months and it completely changed the face of our surf school."

Dave Melmoth - Joss bay surf school

Great personal service!!

“With Viking, we offer a highly personal level of service, with minimal effort from our side”

Roel Avenhuis - Kiteboardschool.nl

What a gamechanger

“Viking Bookings creates less stress and less e-mail traffic. Since switching to the software, we receive more bookings while spending less time organising.”

Emieck de Goede - Jibe City

Why didn’t we start sooner?

“Using VIKING Bookings still makes our jobs easier every day. In the beginning we were hesitant to make the switch. The guys from VIKING helped us every step of the way, and we love the platform. A great system that helps you save a lot of time in your kite school!”

Sjors van Leeuwen - Pepsports

Our customers love it!

"We never miss out with communication anymore! And we are not losing that personal contact, because our customers are updated when they feel they need to be updated"

Jeannette Melchior Hansen - North Sea Watersports

Not time consuming at all

"Changing the structure of the day is not time-consuming at all. As a result, we have time to focus on other things during the season because the planning is done by the system."

Lyndsey Young - Escape surf school

Clear communication for all

"Viking Bookings offers a clear overview and a clear communication between us the instructors and the students. We can’t imagine anymore what our school would look like without Viking Bookings."

Rob Verdaas - Natural High

Best possible service for guests

"It is easy for guests to make bookings on the website without complications. We’ve had only positive reactions."

Matthijs Kalsbeek - Hartbeach

My customers love it

"My customers say that booking online like this is an advantage for them also. Because they just open their phone and see our availability. And for me it’s perfect for short-term bookings where I cannot be reached anymore, people are still able to book."

Simon Hiemer - Avid Kiteboarding

Solved many challenges

"Great system and great service. Solved many of our business and operation challenges, it continues to improve regularly too. Highly recommend"

Chris Burke- Poseidon Watersports

Learn more:

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Frequently asked questions

How does a customer get a portal login?

Does the customer portal look like my website?

Can I add my own theory to the customer portal?

How do the milestones work?

How do milestones help me sell more?

Explore Viking:
live demo and Q&A

We’ll share our screen in a video call and walk you through Viking. You can ask questions and see if Viking suits you.

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