Joss Bay is a medium sized surf school that celebrates its 21st anniversary this year. They are located in the southeast of England and the swell comes from the north. Because the school teaches in a bay (what’s in the name), the conditions are perfect!
Powered by Viking since 2018
Surfschool
Medium
Joss Bay United Kingdom
‘The last 20 years customers went to the website, they phoned or emailed me, I had to email them back, set a date, get them to pay, get the instructor, re-plan the lesson again, etc. With the amount of lessons that we’ve got, this is just very time consuming. But part of owning a surf school, right?’
‘The new system that we implemented, is really incredible! The fact that this system creates all the information that the customer needs makes the purchase for the customer so much easier. It automatically assigns the customers to the instructor, the instructor then gets all the information, etc. We’ve only been using it a few months and it completely changed the face of our surf school. And it saves so much time and effort to me as well! Incredible!’
‘Another massive plus for us is the fact that we’ve only ever sold individual lessons before, and now we’re offering 1, 2, 3 or even 5 lessons. A lot of customers actually buy these, so it’s increasing our revenue instantly. So, business overall is better! And my life is so much easier!’
See how much planning
Viking can take off your plate
See how Viking handles bookings, planning and rescheduling for a watersport center like yours - and ask Dirk anything along the way.
Viking is built specifically for watersports businesses. That means less generic software to work around, and more tools that fit the way your center actually runs.
Built specifically for watersports. Manage lessons, rentals, courses and changing schedules in one system.
Set up around your business. Configure Viking to match the way your center works.
Save time on everyday admin. Automate repetitive work around bookings, planning and payments.
Turn more visitors into customers. Make it easy for customers to book directly from your website.
Support from people who know watersports. Get personal onboarding and help from a team that understands the industry.
