Whether you’re looking to make your planning a whole lot easier or to sell more.
You’re going to find the feature you need right here.
Find existing customers quickly when they arrive at your center.
Export the daily schedule as a CSV file for printing, sharing or working outside Viking.
Move customers to another lesson or time directly from the on-location planning.
Block specific times, products or days directly from the daily overview when capacity is unavailable.
Add walk-in bookings yourself, or let customers scan a QR code and book from their own device.
Add notes directly to the daily schedule so planners can share important information with the team.
See which customers have signed their waiver and quickly identify anyone who still needs to sign.
See which product each instructor is teaching and which customers are assigned to it in the daily planning.
See outstanding payments and payment history in the daily overview before customers start their activity.
See each customer's level in the daily overview so instructors can prepare the right lesson and materials.
Read customer, instructor and planner messages in the daily planning so your team stays up to date.
Filter the daily overview by time, product or location to focus on the planning you need.
See who's present at your center in real time with simple attendance toggles in the daily planning.
Send selected customers weather or course updates from the daily overview by email or SMS.
Manage online, phone and walk-in bookings together in the same planning system.
Take group bookings, apply discounts by group size and choose whether every participant or only the lead booker enters details.
Cancel lessons and automatically tell customers they can choose a new time in their customer portal.
Approve lessons manually or automatically and send customers an automated reminder by email or SMS.
Plan customers with instructors based on the availability and instructor settings in Viking.
Resend booking emails such as confirmations, payment requests and password resets with one click.
Book existing customers faster by reusing their saved details and waiver information.
Duplicate an existing booking with one click to speed up repeat bookings, upsells and replanning.
See each customer's language in the daily overview so you can match them with a suitable instructor.
Keep customer-related messages visible in planning so staff can quickly understand relevant history and progress.
Collect customer age during booking and use it to create better-matched groups in your daily planning.
Collect customer weight during booking and use it to create better-matched groups in your daily planning.
Use customer details such as level, age, weight and language to build better-matched lesson groups.
Automatically update customer levels after lessons, with the option to adjust a level manually when needed.
Track available slots, instructors and inventory to prevent customers from booking unavailable capacity.
See scheduled lessons and remaining availability at a glance, helping you fill open capacity without overbooking.
Set and adjust availability for instructors and equipment to match your real scheduling capacity.
See open capacity in the daily overview and quickly add walk-in customers to available slots.
Choose which activities use tide-based scheduling, so tides only affect the products that need them.
Set tide requirements for all products or individually, so each activity is scheduled around the conditions it needs.
Set general availability for each product and combine it with tide-based scheduling where needed.
Spread group start times and automatically notify customers when their start time changes.
Send selected customers weather or course condition updates by email or SMS from the daily overview.
When a lesson is cancelled, let customers use the released lesson credit to choose a new available time.
Move lessons to another day when conditions change and automatically keep customers informed by email or SMS.
Move a lesson earlier or later when conditions change and automatically notify customers by email or SMS.
